What is Dial-a-Ride?

Dial-a-Ride is an easy access, door-to-door transport service using specially adapted vehicles, equipped to carry passengers with or without wheelchairs.  All vehicles are fully accessible with a lift.

Who can use Dial-a-Ride?

Dial-a-Ride can be used by residents of the boroughs of Fareham and Gosport who have difficulty or discomfort in using public transport for any reason.  The reason can be long or short-term.

What can Dial-a-Ride be used for?

Dial-a-Ride trips can be used to travel anywhere and for any reason within the boroughs of Fareham and Gosport, except for journeys to hospital appointments, day centres or your GP.  These trips should be arranged by the hospital, Voluntary Car Scheme, Social Services or your doctor.  We cannot promise to have a vehicle free every time you want to go out as we only have a limited number of vehicles, but we will always do our best to help. 

When is Dial-a-Ride available?

Dial-a-Ride trips run from 9am to 4pm, Monday to Friday. If you can be flexible about when you travel, it really helps us to make good use of the service. You can book up to two trips a week.

Helpers and carers

If it is essential for you to be accompanied by a helper, they may travel with you free of charge. Please state this requirement on the registration form and explain why the helper is necessary.

How much does Dial-a-Ride cost?

Fares are based on a system similar to local bus fares.  If you have a bus pass, the flat-rate return fare is £3.  For those without a bus pass, there is a flat-rate fare of £6; vouchers may also be used.  Please pay the driver at the start of your journey, just as you would on a bus.

Please note that the fares are subsidised by funding from Fareham Borough Council, Gosport Borough Council and Hampshire County Council.

How to apply for membership of the Dial-a-Ride service

Membership is free, but you must complete an application form.  Either download, print and complete the application form or contact us for an application form.

How to book a journey

Ring us Monday to Friday from 8.30am-12noon and 1pm-3.30pm.  Remember to book your return journey at the same time.  To be fair to all passengers, you may only book two trips at any one time.

Bookings are taken on a first served basis, so give us as much notice as possible (maximum 5 working days' notice).  Remember we may get cancellations, so try at short notice as well.

Cancellations

If you find you cannot go on the trip(s) booked, please let us know as soon as possible to avoid us coming over to you.

Contact Us

Opening Times  Monday to Friday 8.30am to 4.30pm

Telephone  01329 223151

Address  Fareham & Gosport Dial-a-Ride, 163 West Street, Fareham PO16 0EF (opposite Holy Trinity Church)

Email  dar@farehamaction.org.uk

 

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